Agentic AI Now Powers
Workforce Scheduling in MiSentinel

6 min read

We’re excited to announce a major leap forward in workforce management:
MiSentinel now features an integrated AI Scheduling Assistant, powered by Sentinel’s proprietary Agentic AI framework.
This upgrade marks a new chapter in how workforce planning is done — faster, smarter, and more intuitive than ever.

What Is Agentic AI?

Unlike traditional automation, Agentic AI refers to intelligent software agents that understand context, learn from user behaviour, and act autonomously to support business workflows.

In the case of MiSentinel, our new AI Scheduling Assistant has been trained specifically to understand the complex, dynamic requirements of shift-based operations — from guard coverage and role matching to compliance, availability, and conflict resolution.

What Does This Mean for You?

Whether you’re managing 10 guards or 1,000 across multiple sites, the new AI assistant simplifies everything from onboarding to day-to-day scheduling.
Here’s how it helps:

✅ Smart Shift Suggestions: Get instant, best-fit recommendations for site coverage
✅ Conflict Detection & Resolution: Automatically identify gaps or overlaps
✅ Natural Language Commands: Just type, “Add night shifts for Site C” and let the agent do the rest
✅ Built-in Training: New staff can get up and running faster — no steep learning curve
✅ 24/7 Support Within the Platform: Always available, always learning

The Result?

✅ Fewer scheduling errors
✅ Time saved for your control room team
✅ Better compliance with working hour policies
✅ And most importantly — a more responsive, confident operation

Built-In, Secure, and Ready to Use

This new feature requires no additional setup, no external tools, and is included as part of your existing MiSentinel subscription. It operates securely within the MiSentinel platform and adheres to all your existing user roles and permissions.

What’s Next?

This is just the beginning. The Agentic AI layer in MiSentinel will soon expand to support:

✅ AI-assisted incident analysis
✅ Smart reporting summaries
✅ Predictive workforce alerts
✅ …and more

We’re building an intelligent ecosystem where your workforce management tools don’t just record — they respond, recommend, and improve outcomes in real time.

Want to See It in Action?

We’re offering personalised demos of the new AI Scheduling Assistant to all existing clients and prospective partners.
Contact us to book your demo today.

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