Incident Management

In order to provide a rapid and coordinated response to each incident on site, MiSentinel Incident Management module synchronises all parties on one platform. Every stakeholder is kept updated throughout the incident resolution process with real-time status reports.
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• Incident Log- All events are automatically logged in real-time and alerts are automatically handled by the control room.
• Simplified accountability – Pre-defined escalations policies immediately alert responders and stakeholders of the actions performed on each incident in real-time. Incident Management policies are allocated at the time when an Incident is acknowledged by the control room.
• Coordinated Response – The notifications are sent to the right individuals and responders that ensures operational effectiveness through quick and accurate response. Not all the stakeholders get involved in the Incident Management process but can comment and act as an invigilator.