At MiSentinel, we understand the challenges of managing control room operations in fast-paced, compliance-driven environments. That’s why we offer a fully managed control room solution—trusted by leading security providers and aligned with SIA ACS standards—to help you focus on frontline delivery while we manage the day-to-day coordination.
Whether you’re looking to outsource your entire control room or augment your existing team, our service is tailored to give you greater operational efficiency, real-time visibility, and peace of mind.
Round-the-clock control room coverage, including shift management, lone worker monitoring, emergency alerts, and rapid escalation procedures.
Our trained staff manage incidents as they occur, logging events directly into MiSentinel and ensuring swift response and communication.
Integrated with MiSentinel Autopilot, our team handles scheduled check-ins and booking procedures—reducing workload and eliminating missed calls.
We manage rotas, schedule changes, absence cover, and last-minute deployment, helping you meet client SLAs with confidence.
Comprehensive logs, audit trails, and compliance reports are generated and shared to ensure full visibility and regulatory alignment.
Our services adhere to the highest standards of quality and
accountability.
Supporting clients like Ascot Services for over 5 years in delivering reliable control room services.
Choose between full-service or hybrid support, with both onshore and offshore options.
Trained professionals with deep industry knowledge and customer-first mindset.
Reduce overheads by outsourcing operations to a trusted and scalable solution.
Whether you’re scaling, restructuring, or simply need 24/7 support, MiSentinel’s Managed Control Room Solution is here to help you run smarter, safer, and more efficiently.
Explore MiSentinel functionality for 14 days
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